What is case management system in SAP SAP-LEGAL - Global Field Legal?

SAP Term: case management system

• Component: SAP-LEGAL

• Component Name: Global Field Legal

• Description: The global web-based system or tool available to Customer for reporting and logging cases or issues with SAP’s support team at any time including outside of the Cloud Support Hours of Operation, as defined below, which system or tool is accessible by SAP, its Affiliates and authorized Subprocessors.

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• Key Concepts: 
  A case management system is a software application used to manage legal cases. It is designed to help legal professionals track and manage the progress of cases, from initial filing to resolution. It also helps to streamline the process of managing documents, communications, and other case-related information.
  
  How to use it: 
  SAP-LEGAL Global Field Legal Case Management is a comprehensive case management system that enables legal professionals to manage their cases more efficiently. It provides features such as document management, task management, and communication tracking. It also allows users to create custom reports and dashboards for better visibility into their cases.
  
  Tips & Tricks: 
  When using SAP-LEGAL Global Field Legal Case Management, it is important to keep all documents and communications related to a case in one place. This will help ensure that all relevant information is easily accessible when needed. Additionally, it is important to regularly review the progress of each case in order to ensure that deadlines are met and that all necessary steps are taken.
  
  Related Information: 
  SAP-LEGAL Global Field Legal Case Management is part of the SAP Legal Solutions suite of products. Other products in this suite include SAP-LEGAL Contract Management, SAP-LEGAL eDiscovery, and SAP-LEGAL Matter Management. These products can be used together or separately to provide a comprehensive solution for managing legal cases.