What is 'violation alert' in SAP PA-EIC - Employee Interaction Center?

violation alert - Overview

• Component: PA-EIC

• Component Name: Employee Interaction Center

• Description: Notification that the EIC agent see when the point in time set for a goal in the service level agreement has been exceeded.

violation alert - Details

• 
  Key Concepts: 
  A violation alert is a feature of the SAP Employee Interaction Center (PA-EIC) that allows an organization to monitor employee activities and detect any potential violations of company policies. The alert is triggered when certain conditions are met, such as when an employee attempts to access restricted data or when they exceed their allotted time for a task. The alert can be configured to send notifications to the appropriate personnel, allowing them to take action quickly.
  
  How to use it: 
  The violation alert feature can be enabled in the SAP Employee Interaction Center (PA-EIC). Once enabled, the system will monitor employee activities and detect any potential violations of company policies. When a violation is detected, the system will send a notification to the appropriate personnel, allowing them to take action quickly.
  
  Tips & Tricks: 
  It is important to configure the violation alert feature correctly in order for it to be effective. Make sure that all relevant policies are included in the alert configuration and that the appropriate personnel are notified when a violation is detected. Additionally, it is important to ensure that the alert is not triggered too often, as this could lead to false positives and unnecessary notifications.
  
  Related Information: 
  For more information on how to configure and use the violation alert feature in SAP Employee Interaction Center (PA-EIC), please refer to the official documentation