What is consumer service data object in SAP OPU-TNG - Tango?

SAP Term: consumer service data object

• Component: OPU-TNG

• Component Name: Tango

• Description: An abstracted and/or composed representation of SAP backend data that is consumer agnostic.

Smart SAP Assistant

• Key Concepts: 
  Consumer Service Data Object (CSDO) is a component of the SAP OPU-TNG Tango platform. It is a data object that stores customer service information, such as customer contact details, service requests, and service history. It is used to provide a single source of truth for customer service data across multiple systems. 
  
  How to use it: 
  The CSDO can be used to store customer service data in a centralized location. This data can then be accessed by multiple systems, such as customer relationship management (CRM) systems, customer service portals, and other applications. The CSDO can also be used to track customer service requests and provide real-time updates on the status of those requests. 
  
  Tips & Tricks: 
  When using the CSDO, it is important to ensure that all customer service data is accurate and up-to-date. This will help ensure that customers receive the best possible service experience. Additionally, it is important to ensure that all customer service data is securely stored and protected from unauthorized access. 
  
  Related Information: 
  The CSDO is part of the SAP OPU-TNG Tango platform, which provides a comprehensive suite of tools for managing customer service data. Other components of the platform include the Customer Service Portal, which provides customers with access to their service requests and history; the Customer Relationship Management (CRM) system, which allows companies to manage their customer relationships; and the Service Request Management (SRM) system, which helps companies manage their service requests.