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Key Concepts: A sales contact is a person who is responsible for managing customer relationships and sales activities in SAP OPU-DUE Duet Enterprise. This person is typically a sales representative, account manager, or customer service representative. They are responsible for managing customer accounts, providing customer service, and ensuring that sales goals are met. How to use it: In SAP OPU-DUE Duet Enterprise, a sales contact can be created by entering the contact's name, email address, and other relevant information into the system. Once the contact is created, they can be assigned to specific customers or accounts. The sales contact will then be able to view and manage all of the customer's information, including orders, invoices, and other data. Tips & Tricks: When creating a sales contact in SAP OPU-DUE Duet Enterprise, it is important to ensure that all of the contact's information is accurate and up-to-date. This will help ensure that the contact can effectively manage customer accounts and provide the best possible customer service. Related Information: SAP OPU-DUE Duet Enterprise also allows users to create customer profiles which can be used to store additional information about customers such as preferences and past orders. This information can then be used by the sales contact to better understand the customer's needs and provide more personalized service.