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Component: LOD-SF-EC
Component Name: Employee Central
Description: A feature that allows the system to automatically send a workflow to another person on a predefined escalation path if the workflow has not been responded to for a specified time.
Key Concepts: Automatic escalation is a feature of SAP Employee Central that allows for the automatic escalation of tasks and notifications to the appropriate personnel. This feature helps to ensure that tasks and notifications are addressed in a timely manner and that the right people are notified when needed. How to use it: To use the automatic escalation feature, you must first configure the system to identify which tasks and notifications should be escalated. This can be done by setting up rules for each task or notification type. Once the rules are set up, the system will automatically escalate tasks and notifications to the appropriate personnel based on the rules. Tips & Tricks: When setting up rules for automatic escalation, it is important to consider who should be notified for each task or notification type. This will help ensure that the right people are notified in a timely manner. Additionally, it is important to review the rules periodically to ensure they are still relevant and up-to-date. Related Information: For more information on how to configure automatic escalation in SAP Employee Central, please refer to the official SAP documentation. Additionally, there are many online resources available that provide helpful tips and tricks for using this feature.