What is unfollow in SAP LOD-CRM-SOD - Sales OnDemand?

SAP Term: unfollow

• Component: LOD-CRM-SOD

• Component Name: Sales OnDemand

• Description: To unsubscribe from an information source so that it no longer appears as a source and its updates no longer appear in a feed.

Smart SAP Assistant

• Key Concepts: 
  Unfollow is a feature in SAP Sales OnDemand that allows users to stop receiving notifications from a particular account or contact. This feature is useful for keeping track of conversations and ensuring that users are not overwhelmed with notifications. 
  
  How to use it: 
  To unfollow an account or contact, users can go to the account or contact page and click the “Unfollow” button. This will stop all notifications from that account or contact. 
  
  Tips & Tricks: 
  It is important to remember that unfollowing an account or contact does not delete any of the conversations or messages associated with them. To delete conversations, users must go to the conversation page and click the “Delete” button. 
  
  Related Information: 
  For more information on how to use the unfollow feature in SAP Sales OnDemand, please refer to the official documentation here: https://help.sap.com/viewer/product/LOD-CRM-SOD/latest/en-US/f9f8d7a2b3e14c8a9f3d7c2b6f5e4d1a.html