1. SAP Glossary
  2. Service OnDemand
  3. individual customer


What is individual customer in SAP LOD-CRM-SEOD - Service OnDemand?


SAP Term: individual customer

  • Component: LOD-CRM-SEOD

  • Component Name: Service OnDemand

  • Description: A person, with whom a company has a business relationship, who orders, purchases, or receives a product.


Smart SAP Assistant

  • Key Concepts: 
    An individual customer is a type of customer in the SAP LOD-CRM-SEOD Service OnDemand system. It is an individual person or entity that has a relationship with the company and is able to purchase products or services from the company. 
    
    How to use it: 
    Individual customers can be added to the system by entering their contact information, such as name, address, phone number, and email address. Once added, they can be assigned to specific customer groups and given access to certain products or services. 
    
    Tips & Tricks: 
    It is important to keep track of individual customers in the system in order to ensure that they are receiving the best possible service. This can be done by regularly reviewing customer profiles and making sure that their contact information is up-to-date. 
    
    Related Information: 
    Individual customers are different from corporate customers, which are typically larger entities that have multiple contacts and require more complex services. It is important to understand the differences between these two types of customers in order to provide the best possible service.
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