What is 'crowd' in SAP LOD-CRM-SEOD - Service OnDemand?

crowd - Overview

• Component: LOD-CRM-SEOD

• Component Name: Service OnDemand

• Description: Users of social media platforms who self-identify with a common issue or purpose.

crowd - Details

• 
  Key Concepts: 
  Crowd is a feature of the SAP Service OnDemand component that allows users to collaborate and share ideas with each other. It enables users to create and join discussion groups, post questions and answers, and share documents. It also provides a platform for users to connect with experts in their field and get advice on specific topics. 
  
  How to use it: 
  To use Crowd, users must first create an account on the SAP Service OnDemand platform. Once logged in, users can search for existing discussion groups or create their own. They can then join the group and start participating in discussions or post questions. They can also upload documents and share them with other members of the group. 
  
  Tips & Tricks: 
  When using Crowd, it is important to remember to be respectful of other members of the group. It is also important to be mindful of the topics being discussed and to stay on topic. Additionally, it is important to remember that all posts are public and can be seen by anyone who has access to the group. 
  
  Related Information: 
  For more information about Crowd, please visit the SAP Service OnDemand website or contact your local SAP representative. Additionally, there are several online resources available that provide tutorials and tips on how to use Crowd effectively.