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Component: IS-U-WM
Component Name: Work Management
Description: Management of global data for a particular task. At the start of the task, the data container contains the object key for the object that is required by the task.
Key Concepts: Global Data Container (GDC) is a component of the SAP IS-U-WM Work Management module. It is a central repository for all data related to work management, such as customer information, work orders, and service requests. The GDC stores this data in a single, unified format, allowing for easy access and retrieval of information. How to use it: The GDC can be used to store and manage customer data, work orders, and service requests. This data can then be accessed and retrieved quickly and easily. Additionally, the GDC can be used to generate reports and analyze data in order to gain insights into customer behavior and trends. Tips & Tricks: When using the GDC, it is important to ensure that all data is entered accurately and consistently. This will ensure that the data is stored correctly and can be retrieved quickly and easily. Additionally, it is important to regularly review the data stored in the GDC to ensure that it is up-to-date and accurate. Related Information: The GDC is part of the SAP IS-U-WM Work Management module. Other components of this module include Work Order Management, Service Request Management, and Customer Relationship Management. Additionally, the GDC can be integrated with other SAP modules such as Financials and Logistics for a more comprehensive view of customer data.