What is 'utility product' in SAP IS-U-CS - Customer Service?

utility product - Overview

• Component: IS-U-CS

• Component Name: Customer Service

• Description: Definition for IS-U Sales Processing Material master record that stands for a utilities-specific process in the component SAP Utilities IS-U, and can be used in an SD document such as a quotation, order or billing document. Utility products can be configured. &EXAMPLE& You can have the following utility products: Energy products such as utility service Service products such as a service connection or meter reading Materials such as a gas therm or refridgerator Defintion for IS-U 4.63 in combination with CRM Product master that represents a utilties-specific process in IS-U. Supports both energy and service products. The utility product is linked to the point of delivery.

utility product - Details

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  Key Concepts: 
  A utility product is a type of product offered by SAP's IS-U-CS Customer Service component. It is a product that provides a service or utility to customers, such as electricity, gas, water, or waste management. Utility products are typically used by utilities companies to manage their customer service operations. 
  
  How to use it: 
  The IS-U-CS Customer Service component provides a range of tools and features to help utilities companies manage their customer service operations. These include customer service management, billing and invoicing, and customer relationship management. The utility product feature allows utilities companies to create and manage products that provide services or utilities to customers. 
  
  Tips & Tricks: 
  When creating a utility product, it is important to consider the needs of the customer. Make sure the product meets their needs and is easy to use. Additionally, consider the pricing structure of the product and how it will be billed to customers. 
  
  Related Information: 
  For more information on the IS-U-CS Customer Service component and its features, visit the SAP website. Additionally, there are many online resources available that provide tutorials and tips on how to use the component effectively.