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Component: IS-U-CS
Component Name: Customer Service
Description: Period consumption, which is saved temporarily in a temporary storage. This consumption is saved permanently as soon as the customer accepts the relevant quotation.
Key Concepts: Temporary period consumption is a feature of the IS-U-CS Customer Service component of SAP. It allows customers to temporarily increase their energy consumption for a limited period of time, such as for a special event or holiday. This feature helps customers manage their energy usage more efficiently and cost-effectively. How to use it: To use the temporary period consumption feature, customers must first contact their energy provider to request an increase in their energy consumption for a specific period of time. The energy provider will then enter the requested information into the SAP system, which will calculate the additional cost associated with the temporary increase in consumption. The customer will then be billed for the additional cost. Tips & Tricks: It is important to plan ahead when using the temporary period consumption feature. Customers should contact their energy provider as soon as possible to ensure that their request is processed in time for the desired period of increased consumption. Additionally, customers should be aware of any additional fees associated with the temporary increase in consumption. Related Information: The temporary period consumption feature is part of the IS-U-CS Customer Service component of SAP. Other features of this component include billing and invoicing, customer service management, and energy usage monitoring. Additionally, SAP offers other components that can help customers manage their energy usage more effectively, such as the IS-U-EM Energy Management component.