1. SAP Glossary
  2. Customer Service
  3. reconnection order


What is reconnection order in SAP IS-U-CS - Customer Service?


SAP Term: reconnection order

  • Component: IS-U-CS

  • Component Name: Customer Service

  • Description: A document which aids a field service employee in reconnecting a customer's utility service. The reconnection order is a part of the disconnection document. In the case of advanced meters with the appropriate capabilities, the reconnection order contains information regarding which meter has to be reconnected remotely and at what date and time.


Smart SAP Assistant

  • Key Concepts: 
    A reconnection order is a type of order in the SAP IS-U-CS Customer Service component. It is used to reconnect a customer’s service after it has been disconnected due to non-payment or other reasons. The reconnection order contains all the necessary information for the reconnection process, such as the customer’s address, service type, and payment information. 
    
    How to use it: 
    To create a reconnection order in SAP IS-U-CS Customer Service, first select the customer whose service needs to be reconnected. Then enter the necessary information for the reconnection process, such as the customer’s address, service type, and payment information. Finally, submit the order and wait for it to be processed. 
    
    Tips & Tricks: 
    When creating a reconnection order in SAP IS-U-CS Customer Service, make sure to double check all the information entered for accuracy. This will help ensure that the reconnection process goes smoothly and quickly. 
    
    Related Information: 
    For more information on how to use SAP IS-U-CS Customer Service, please refer to the official SAP documentation. Additionally, there are many online resources available that provide helpful tips and tricks for using this component of SAP software.
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