1. SAP Glossary
  2. Customer Service
  3. reactivation costs


What is reactivation costs in SAP IS-U-CS - Customer Service?


SAP Term: reactivation costs


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  • Key Concepts: 
    Reactivation costs are the costs associated with reactivating a customer service contract in SAP IS-U-CS. This includes any fees or charges that may be incurred when a customer service contract is reactivated after being inactive for a period of time. 
    
    How to use it: 
    In SAP IS-U-CS, reactivation costs can be set up in the customer service contract. The cost of reactivation can be set up as a one-time fee or as a recurring fee. The cost of reactivation can also be set up to be charged to the customer or to the company. 
    
    Tips & Tricks: 
    When setting up reactivation costs in SAP IS-U-CS, it is important to consider the impact that these costs may have on customer satisfaction. It is also important to ensure that the cost of reactivation is reasonable and in line with industry standards. 
    
    Related Information: 
    For more information on setting up reactivation costs in SAP IS-U-CS, please refer to the SAP Help documentation. Additionally, there are several online resources available that provide detailed information on how to set up and manage reactivation costs in SAP IS-U-CS.
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