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Component: IS-U-CS
Component Name: Customer Service
Description: Transaction, in which the master data and transaction data belonging to a business partner the source business partner is allocated to a different business partner the target business partner in an R/3 system that uses the FI-CA component.
Key Concepts: Business partner merging is a process in SAP IS-U-CS Customer Service that allows users to combine two or more business partners into one. This process is useful for merging duplicate business partners, such as when a customer changes their name or contact information. The merged business partner will contain the data from all of the original business partners. How to use it: To merge business partners in SAP IS-U-CS Customer Service, users must first select the business partners they wish to merge. Then, they must select the “Merge” option from the menu. The system will then prompt the user to confirm the merge and provide a summary of the data that will be merged. Once confirmed, the system will create a new business partner with all of the data from the original business partners. Tips & Tricks: When merging business partners, it is important to ensure that all of the data is correct and up-to-date. It is also important to ensure that any existing contracts or agreements are transferred correctly to the new business partner. Related Information: For more information on merging business partners in SAP IS-U-CS Customer Service, please refer to SAP Help documentation or contact your local SAP support team.