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Component: IS-U-CS
Component Name: Customer Service
Description: The date and time the customer has chosen to have their device disconnected/reconnected.
Key Concepts: Agreed date is a term used in the SAP IS-U-CS Customer Service component. It is the date on which a customer and a service provider agree to a service or product. This date is used to determine when the service or product will be provided and when payment is due. How to use it: The agreed date is used to track the progress of a service or product. It can be used to set deadlines for when the service or product should be completed, as well as when payment is due. The agreed date can also be used to track customer satisfaction with the service or product. Tips & Tricks: When setting an agreed date, it is important to ensure that both parties are in agreement on the date and that it is realistic. It is also important to ensure that all relevant information regarding the service or product is included in the agreement. Related Information: The agreed date can be used in conjunction with other SAP components such as IS-U-CRM Customer Relationship Management and IS-U-SD Sales and Distribution. It can also be used in conjunction with other software such as Microsoft Excel and Google Sheets.