1. SAP Glossary
  2. Customer Service
  3. activity clipboard object


What is activity clipboard object in SAP IS-U-CS - Customer Service?


SAP Term: activity clipboard object

  • Component: IS-U-CS

  • Component Name: Customer Service

  • Description: Object stored in the object store for the activity. It is used to document the customer contact.


Smart SAP Assistant

  • Key Concepts: 
    Activity clipboard object is a component of the SAP IS-U-CS Customer Service module. It is used to store and manage customer service activities. It stores information about customer service activities such as the type of activity, the customer, the date and time of the activity, and any notes related to the activity. 
    
    How to use it: 
    The activity clipboard object can be used to create, edit, and delete customer service activities. It can also be used to search for existing activities and view their details. Additionally, it can be used to assign activities to specific users or teams. 
    
    Tips & Tricks: 
    When creating a new activity, it is important to provide as much detail as possible in order to ensure that all relevant information is captured. Additionally, it is important to assign activities to the appropriate user or team in order to ensure that they are completed in a timely manner. 
    
    Related Information: 
    The activity clipboard object is part of the SAP IS-U-CS Customer Service module. Other components of this module include customer master data, billing documents, and contract accounts. Additionally, there are other modules within SAP that are related to customer service such as Sales & Distribution and Materials Management.
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