1. SAP Glossary
  2. Point of Sale
  3. return


What is return in SAP (IS-R-POS - Point of Sale)?


SAP Term: return


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  • Key Concepts: 
    Return is a process in the IS-R-POS Point of Sale (POS) system that allows customers to return goods they have purchased. The return process involves the customer providing proof of purchase, such as a receipt, and then selecting the items they wish to return. The POS system then calculates the amount to be refunded to the customer. 
    
    How to use it: 
    To initiate a return in the IS-R-POS POS system, the customer must first provide proof of purchase. This can be done by presenting a receipt or other form of proof. Once this is done, the customer can select the items they wish to return and enter them into the system. The POS system will then calculate the amount to be refunded to the customer. 
    
    Tips & Tricks: 
    It is important to ensure that all returns are properly documented in order to avoid any discrepancies or disputes. Additionally, it is important to ensure that all returns are processed quickly and efficiently in order to maintain customer satisfaction. 
    
    Related Information: 
    The IS-R-POS POS system also includes features such as inventory management, customer loyalty programs, and payment processing. Additionally, it is possible to integrate the POS system with other SAP systems such as SAP ERP and SAP CRM.
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