What is original article in SAP IS-R-KUNDE - IS Retail (Customer)?

SAP Term: original article

• Component: IS-R-KUNDE

• Component Name: IS Retail (Customer)

• Description: Article for which you create assignments for follow-up and replacement articles in the article master and for which you can operatively carry out an appropriate article substitution.

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• Key Concepts: 
  Original article is a term used in the IS-R-KUNDE IS Retail (Customer) component of SAP. It refers to the original item that was purchased by a customer. This item is tracked in the system and can be used to identify the customer’s purchase history. 
  
  How to use it: 
  In order to use the original article feature, a customer must first be registered in the system. Once registered, the customer’s purchase history can be tracked by entering the original article number into the system. This will allow the user to view all of the customer’s purchases that contain that particular item. 
  
  Tips & Tricks: 
  It is important to note that the original article number must be entered exactly as it appears on the customer’s purchase receipt. If there are any discrepancies, it may result in inaccurate results. Additionally, it is important to keep track of any changes made to the original article number as this could also affect the accuracy of the results. 
  
  Related Information: 
  The original article feature is part of SAP’s IS-R-KUNDE IS Retail (Customer) component. This component also includes features such as customer segmentation, loyalty programs, and sales analysis. Additionally, this component can be integrated with other SAP components such as IS-U (Utilities) and IS-M (Manufacturing).