What is return option in SAP IS-IRM - SAP Intelligent Returns Management?

SAP Term: return option

• Component: IS-IRM

• Component Name: SAP Intelligent Returns Management

• Description: The method used by the consumer to bring back an item to the seller. Possible options include in-store return, mail return drop-off, mail return pick-up, keep item, and so on.

Smart SAP Assistant

• Key Concepts: 
  Return Option is a feature of SAP Intelligent Returns Management (IS-IRM) that allows customers to return products to the supplier. It enables customers to select from a range of return options, such as returning the product for a refund, exchanging it for a different product, or returning it for repair.
  
  How to use it: 
  To use Return Option, customers must first log into their SAP account and select the product they wish to return. They will then be presented with a list of available return options. Customers can select the option that best suits their needs and follow the instructions provided.
  
  Tips & Tricks: 
  When selecting a return option, customers should consider the cost of returning the product and any associated fees. Additionally, customers should ensure that they have all the necessary documentation and information required for the return process.
  
  Related Information: 
  For more information on Return Option and other features of SAP Intelligent Returns Management, please refer to the official SAP documentation.