What is in-store return in SAP IS-IRM - SAP Intelligent Returns Management?

SAP Term: in-store return

• Component: IS-IRM

• Component Name: SAP Intelligent Returns Management

• Description: A return option where a consumer visits a store in person to bring back items they purchased.

Smart SAP Assistant

• Key Concepts: 
  In-store return is a process in SAP Intelligent Returns Management (IS-IRM) that allows customers to return products to a store location. This process is used to manage the return of goods from customers, including the tracking of returned items, the processing of refunds, and the communication with customers. 
  
  How to use it: 
  In-store returns are initiated by customers who have purchased products from a store. The customer will bring the product back to the store and provide proof of purchase. The store will then enter the return information into SAP IS-IRM, which will generate a return order. The store will then process the return order and issue a refund to the customer. 
  
  Tips & Tricks: 
  It is important to ensure that all return information is accurately entered into SAP IS-IRM in order to ensure that customers receive their refunds in a timely manner. Additionally, it is important to keep track of all returned items in order to prevent any fraudulent returns. 
  
  Related Information: 
  SAP IS-IRM also provides features for online returns, which allow customers to initiate returns from their own homes. Additionally, SAP IS-IRM provides features for managing customer loyalty programs and tracking customer satisfaction.