What is customer credit memo in SAP IS-BEV - SAP Beverage?

SAP Term: customer credit memo

• Component: IS-BEV

• Component Name: SAP Beverage

• Description: Order that serves as the basis for the credit memo.

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• Key Concepts: 
  A customer credit memo is a document issued by a company to its customer that reduces the amount of money the customer owes. In the SAP Beverage Industry Solution (IS-BEV), a customer credit memo is used to document the return of goods or services and the resulting credit to the customer. 
  
  How to use it: 
  In IS-BEV, a customer credit memo is created in the Sales and Distribution (SD) module. The user must enter the customer number, document date, and reference number. The user must also enter the item number, quantity, and unit of measure for each item being returned. Finally, the user must enter the reason for return and any additional information. 
  
  Tips & Tricks: 
  When creating a customer credit memo in IS-BEV, it is important to ensure that all required fields are filled out correctly. Additionally, it is important to double-check that all items being returned are entered correctly in order to ensure that the customer receives the correct credit. 
  
  Related Information: 
  For more information on creating a customer credit memo in IS-BEV, please refer to SAP Help documentation at https://help.sap.com/viewer/product/IS_BEV/7.0/en-US.