What is pending cases in SAP ICM - Incentive and Commission Management (ICM)?

SAP Term: pending cases

• Component: ICM

• Component Name: Incentive and Commission Management (ICM)

• Description: Incentive and Commission Management A pending case is an interim storage place for data that needs to be clarified. The following can be stored there: Data up to the time it is processed buffer Data in the form of a worklist Incomplete or incorrect data in a clarification worklist Parked or partially entered data Postings in the future legal right to commission Transactions involving locked accounts

Smart SAP Assistant

• Key Concepts: 
  Pending cases in ICM Incentive and Commission Management (ICM) are cases that have been created but not yet processed. These cases are typically created when a customer or partner submits a request for a commission or incentive payment. The pending cases are then reviewed and processed by the ICM system. 
  
  How to use it: 
  The ICM system allows users to view and manage pending cases. Users can view the details of each case, such as the customer or partner who submitted the request, the amount of the commission or incentive payment, and any other relevant information. Users can also approve or reject pending cases, as well as add notes or comments to each case. 
  
  Tips & Tricks: 
  It is important to review pending cases regularly to ensure that all requests are being processed in a timely manner. Additionally, it is important to keep track of any changes that have been made to a pending case, such as approving or rejecting it, so that all stakeholders are aware of the current status of the case. 
  
  Related Information: 
  For more information on ICM Incentive and Commission Management (ICM), please refer to the official SAP documentation. Additionally, there are many online resources available that provide detailed tutorials and best practices for using ICM.