What is field force in SAP ICM - Incentive and Commission Management (ICM)?

SAP Term: field force

• Component: ICM

• Component Name: Incentive and Commission Management (ICM)

• Description: Incentive and Commission Management A field force may be divided up as follows: Employees in the field force Independent insurance agents, who are normally attached to a company External insurance agents - often general agencies, brokers or legally independent sales companies for example, structural sales.

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• Key Concepts: 
  Field force is a term used to describe a group of salespeople or other employees who are responsible for selling products or services in the field. Field force personnel are typically responsible for customer service, sales, and marketing activities. They may also be responsible for providing technical support and training. 
  
  How to use it: 
  The ICM Incentive and Commission Management (ICM) component of SAP enables organizations to manage their field force more effectively. It provides tools to track and analyze sales performance, manage incentive programs, and calculate commissions. It also allows organizations to set up rules and processes for managing their field force, such as setting up quotas and goals. 
  
  Tips & Tricks: 
  When using the ICM Incentive and Commission Management component of SAP, it is important to ensure that the field force is properly trained on how to use the system. Additionally, it is important to ensure that the rules and processes set up for managing the field force are regularly reviewed and updated as needed. 
  
  Related Information: 
  The ICM Incentive and Commission Management component of SAP is part of the larger SAP ERP system. It is designed to help organizations manage their field force more effectively by providing tools to track and analyze sales performance, manage incentive programs, and calculate commissions. Additionally, it allows organizations to set up rules and processes for managing their field force.