What is entitlement in SAP ICM - Incentive and Commission Management (ICM)?

SAP Term: entitlement

• Component: ICM

• Component Name: Incentive and Commission Management (ICM)

• Description: Incentive and Commission Management The entitlement of a commission contract partner to remuneration arising out of the type of participation and role within a commission case. In addition to the commission contract partner that produced the result, there may be, for example, the commission clerk who processed the case, the person responsible for the customer, the person responsible for the portfolio, the consultant and the various managers involved in the case. The types of involvement and the relationships between those involved can vary greatly.

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• Key Concepts: 
  Entitlement in SAP ICM is the right of an individual or organization to receive a commission or incentive payment based on certain criteria. Entitlements are typically based on performance, such as sales volume, customer satisfaction, or other metrics. Entitlements can also be based on other factors such as tenure, job title, or other qualifications. 
  
  How to use it: 
  In SAP ICM, entitlements are set up by defining rules and conditions that must be met in order for an individual or organization to receive a commission or incentive payment. These rules and conditions can be based on performance metrics, job titles, tenure, or other qualifications. Once the rules and conditions have been set up, the system will automatically calculate the entitlement amount for each individual or organization that meets the criteria. 
  
  Tips & Tricks: 
  When setting up entitlements in SAP ICM, it is important to ensure that the rules and conditions are clearly defined and easy to understand. This will help ensure that the system is accurately calculating the entitlement amounts for each individual or organization. Additionally, it is important to regularly review and update the entitlement rules and conditions to ensure they are still relevant and accurate. 
  
  Related Information: 
  For more information about setting up entitlements in SAP ICM, please refer to the official SAP documentation here: https://help.sap.com/viewer/product/ICM/7.0/en-US