What is incident type in SAP (FS-CM - Claims Management)?

SAP Term: incident type

• Component: FS-CM

• Component Name: Claims Management

• Description: Type of incident or event that triggered the loss/claim.

Smart SAP Assistant

• Key Concepts: 
  Incident type is a classification of an incident in the FS-CM Claims Management component of SAP. It is used to categorize incidents according to their type, such as customer complaints, product defects, or service requests. This helps to organize and prioritize incidents for efficient handling. 
  
  How to use it: 
  When creating an incident in FS-CM Claims Management, the user must select an incident type from the list of available types. This will help to ensure that the incident is properly categorized and can be handled in a timely manner. 
  
  Tips & Tricks: 
  When selecting an incident type, it is important to choose one that accurately reflects the nature of the incident. This will help to ensure that the incident is handled by the appropriate personnel and that it is addressed in a timely manner. 
  
  Related Information: 
  For more information on incident types in FS-CM Claims Management, please refer to the SAP Help documentation.