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Component: EP-KM-COL
Component Name: KM Collaboration: Basic Tools
Description: Message that is addressed directly to a specific user through the Forums interface rather than being displayed for all users
Key Concepts: Private messages are a type of communication tool available in the SAP Knowledge Management Collaboration (KMC) component. They allow users to send messages to other users in the system, either individually or as part of a group. Messages can be sent to any user in the system, regardless of their role or access level. How to use it: To send a private message, users must first log into the KMC component. From there, they can select the “Private Messages” option from the main menu. This will open up a list of all available users in the system. Users can then select one or more users to send a message to. Once selected, they can enter their message and click “Send” to send it. Tips & Tricks: When sending private messages, it is important to remember that all messages are visible to all users in the system. Therefore, it is important to be mindful of what is being said and who is being sent messages. Additionally, it is important to remember that private messages are not secure and should not be used for sensitive information. Related Information: For more information on using private messages in SAP Knowledge Management Collaboration (KMC), please refer to the official SAP documentation here: https://help.sap.com/viewer/product/EP-KM-COL/latest/en-US/f9f8d7a2b3e14c8a9f3d7c6b2f5e4d1a.html