What is desktop sharing in SAP EP-KM-COL - KM Collaboration: Basic Tools?

SAP Term: desktop sharing

• Component: EP-KM-COL

• Component Name: KM Collaboration: Basic Tools

• Description: A collaboration tool for portal users, whereby an entire desktop or specific desktop application running on a user's machine is shared with any number of online participants. All user interaction with the hosts' desktop or chosen application is viewed in real time by all participants.

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• Key Concepts: 
  Desktop sharing is a feature of the SAP Knowledge Management Collaboration Basic Tools component. It allows users to share their desktop with other users in real-time. This allows for collaboration and communication between users, as well as the ability to view and edit documents together. 
  
  How to use it: 
  To use desktop sharing, users must first be connected to the same network. Once connected, users can initiate a desktop sharing session by selecting the “Share Desktop” option from the Collaboration menu. The user who initiates the session will be able to control which parts of their desktop are shared with other users. Other users can then join the session and view and edit documents together. 
  
  Tips & Tricks: 
  When using desktop sharing, it is important to remember that all users must be connected to the same network in order for it to work properly. Additionally, it is important to ensure that all users have the necessary permissions to view and edit documents in order for collaboration to be successful. 
  
  Related Information: 
  For more information on desktop sharing, please refer to the SAP Knowledge Management Collaboration Basic Tools documentation. Additionally, there are many online tutorials available that provide step-by-step instructions on how to use this feature.