What is rating scale in SAP EP-KM-CM - KM Content Management?

SAP Term: rating scale

• Component: EP-KM-CM

• Component Name: KM Content Management

• Description: A means for the formalized assessment of how well an object e.g., a document satisfies a specified criterion. Rating scales can be nominal scales e.g., yes/no or ordinal scales e.g., 1/2/3, good/fair/poor.

Smart SAP Assistant

• Key Concepts: 
  Rating scale is a feature of SAP's Enterprise Portal Knowledge Management Content Management (EP-KM-CM) component. It allows users to rate content on a scale of 1 to 5, with 1 being the lowest rating and 5 being the highest. This rating system helps to identify the most popular content and allows users to quickly find the best content. 
  
  How to use it: 
  To use the rating scale, users must first log into the SAP Enterprise Portal. Once logged in, they can navigate to the EP-KM-CM component and select the content they wish to rate. They can then select a rating from 1 to 5 and submit their rating. 
  
  Tips & Tricks: 
  When using the rating scale, it is important to remember that ratings are subjective and should be taken with a grain of salt. Additionally, it is important to remember that ratings are cumulative, so if multiple people rate the same content, their ratings will be averaged together. 
  
  Related Information: 
  For more information on SAP's Enterprise Portal Knowledge Management Content Management (EP-KM-CM) component, please visit SAP's website at https://www.sap.com/products/enterprise-portal/knowledge-management/content-management.html