Do you have any question about this SAP term?
Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now →
Component: CS
Component Name: Customer Service
Description: A sub-division of a warranty category that allows for a more detailed description. You can freely define the warranty type. &EXAMPLE& Warranty category "I" inbound for all warranties issued to you as the system user. This is sub-divided into the following warranty types: Warranty type "V" = vendor warranty Warranty type "M" = manufacturer warranty Warranty category "O" outbound for all warranties issued by you the system user to your customers. This is sub-divided into the following warranty types: Warranty type "C" = customer warranty Warranty type "W" = wholesale warranty
Key Concepts: Warranty type is a feature in SAP Customer Service (CS) that allows customers to define the type of warranty they are offering for a particular product. This feature helps customers to easily identify the warranty type associated with a product and to track the warranty status. How to use it: In SAP CS, warranty types can be created and maintained in the Warranty Type Maintenance (WTMT) transaction. The user can enter the warranty type code, description, and other relevant information. The warranty type can then be assigned to a product in the Product Master Data (PMD) transaction. Tips & Tricks: When creating a new warranty type, it is important to ensure that all relevant information is entered correctly. This will help ensure that the warranty type is properly tracked and that customers are able to easily identify the warranty type associated with a product. Related Information: For more information on how to use the Warranty Type feature in SAP CS, please refer to the SAP Help documentation.