1. SAP Glossary
  2. CRM Service Order Processing
  3. warranty start reference date


What is warranty start reference date in SAP AP-SVO - CRM Service Order Processing?


SAP Term: warranty start reference date

  • Component: AP-SVO

  • Component Name: CRM Service Order Processing

  • Description: A date that is used as a basis to determine the warranty start date. The system adds a certain number of days to the warranty start reference date to calculate the warranty start date. For a registered product, the purchase date is used as the warranty start reference date. For a material, a service employee must ask the person who reports an issue for the relevant date for example, the purchase or delivery date and enter it in the service document as the warranty start reference date.


Smart SAP Assistant

  • Key Concepts: 
    The warranty start reference date is a field in the SAP AP-SVO CRM Service Order Processing component that indicates when the warranty period for a service order begins. This date is used to calculate the warranty expiration date and to determine when the customer is eligible for warranty services. 
    
    How to use it: 
    The warranty start reference date is set when a service order is created. It can be changed at any time during the life of the service order. The date should be set to the earliest possible date that the customer can receive warranty services. 
    
    Tips & Tricks: 
    When setting the warranty start reference date, it is important to consider any delays in processing or shipping that may affect when the customer can receive warranty services. It is also important to ensure that the date is set correctly so that the warranty expiration date is calculated accurately. 
    
    Related Information: 
    The warranty start reference date is related to other fields in the SAP AP-SVO CRM Service Order Processing component, such as the warranty expiration date and the customer's eligibility for warranty services. It is also related to other components, such as AP-SVO Warranty Management and AP-SVO Service Contract Management.
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