What is product determination in SAP CRM - Customer Relationship Management?

SAP Term: product determination

• Component: CRM

• Component Name: Customer Relationship Management

• Description: Automatic determination of a product master record during sales transaction creation under any key in place of the product number. The key entered in the sales document, under which a product is found, can, for example, be a customer-specific product number or the product order number PON.

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• Key Concepts: 
  Product determination is a process in SAP CRM Customer Relationship Management that helps to determine the most suitable product for a customer. It is used to identify the right product for a customer based on their needs and preferences. It helps to ensure that the customer gets the best product for their needs. 
  
  How to use it: 
  Product determination can be used in SAP CRM Customer Relationship Management by setting up rules and conditions that will help to determine the most suitable product for a customer. These rules and conditions can be based on customer preferences, product availability, pricing, and other factors. Once the rules and conditions are set up, the system will automatically determine the best product for a customer based on their needs. 
  
  Tips & Tricks: 
  When setting up rules and conditions for product determination, it is important to consider all relevant factors such as customer preferences, product availability, pricing, and other factors. It is also important to regularly review and update the rules and conditions to ensure that they are still relevant and up-to-date. 
  
  Related Information: 
  Product determination is closely related to pricing determination, which is another process in SAP CRM Customer Relationship Management that helps to determine the most suitable price for a product. Pricing determination can also be set up using rules and conditions based on customer preferences, product availability, pricing, and other factors.