What is 'owner' in SAP CRM - Customer Relationship Management?

owner - Overview

• Component: CRM

• Component Name: Customer Relationship Management

• Description: Has total responsibility for a transaction, for example, an opportunity.

owner - Details

• 
  Key Concepts: 
  In SAP CRM Customer Relationship Management, an owner is a user who is responsible for managing a particular customer relationship. The owner is responsible for all activities related to the customer, such as responding to inquiries, providing customer service, and managing customer accounts. 
  
  How to use it: 
  The owner of a customer relationship can be assigned by the system administrator or by the customer themselves. The owner is responsible for all activities related to the customer, such as responding to inquiries, providing customer service, and managing customer accounts. The owner can also assign tasks to other users in order to ensure that the customer's needs are met in a timely manner. 
  
  Tips & Tricks: 
  It is important to assign an owner to each customer relationship in order to ensure that all activities related to the customer are managed efficiently and effectively. It is also important to ensure that the owner has the necessary skills and knowledge to manage the customer relationship effectively. 
  
  Related Information: 
  For more information on SAP CRM Customer Relationship Management, please refer to the official SAP website. Additionally, there are many online resources available that provide detailed information on how to use SAP CRM Customer Relationship Management.