What is 'orientation area' in SAP CRM - Customer Relationship Management?

orientation area - Overview

• Component: CRM

• Component Name: Customer Relationship Management

• Description: An area of the People-Centric User Interface screen, where you can see the structure of the portal and which you can use for navigation and orientation within the portal.

orientation area - Details

• 
  Key Concepts: 
  The orientation area in SAP CRM Customer Relationship Management is a graphical user interface (GUI) that provides an overview of the customer’s data and activities. It is designed to help users quickly access and manage customer information. The orientation area includes a navigation bar, a list of customer-related activities, and a list of customer-related documents. 
  
  How to use it: 
  The orientation area can be accessed from the SAP CRM Customer Relationship Management home page. Once in the orientation area, users can view customer-related activities and documents, as well as access other areas of the system such as sales, marketing, and service. Users can also create new activities or documents related to the customer. 
  
  Tips & Tricks: 
  To quickly access the orientation area, users can use the navigation bar at the top of the SAP CRM Customer Relationship Management home page. This will take them directly to the orientation area without having to search for it. Additionally, users can customize their view of the orientation area by selecting which activities and documents they want to view. 
  
  Related Information: 
  The orientation area is just one part of SAP CRM Customer Relationship Management. Other features include sales order management, marketing campaigns, service requests, and analytics. For more information on these features, please refer to the SAP CRM Customer Relationship Management documentation.