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Component: CRM
Component Name: Customer Relationship Management
Description: An organizational unit relevant for the structure of the sales area, reflecting responsibility for sales or profits from saleable materials or services. The header division is used at header level in SAP ECC and SAP documents and is valid for the whole document.
Key Concepts: Header division is a component of SAP CRM Customer Relationship Management. It is used to store and manage customer data, such as contact information, sales history, and customer preferences. It also allows for the creation of customer profiles, which can be used to track customer interactions and provide personalized services. How to use it: Header division can be accessed through the SAP CRM system. Once logged in, users can create a new header division by entering the customer's name and contact information. The header division can then be used to store and manage customer data, such as sales history, customer preferences, and contact information. Tips & Tricks: When creating a header division, it is important to ensure that all customer data is accurate and up-to-date. This will help ensure that customers receive the best possible service. Additionally, it is important to keep track of any changes made to the header division, as this will help ensure that customers receive the most accurate information. Related Information: Header divisions are just one component of SAP CRM Customer Relationship Management. Other components include account management, marketing automation, and analytics. All of these components work together to provide customers with a comprehensive view of their relationship with a company.