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Component: CRM
Component Name: Customer Relationship Management
Description: Display of product availability for items in a sales transaction. The products are not reserved and requirements are not transferred to production or purchasing.
Key Concepts: Availability information in SAP CRM Customer Relationship Management is a feature that allows users to view the availability of products and services. It provides an overview of the current stock levels, delivery times, and other relevant information. This helps customers make informed decisions about their purchases. How to use it: Availability information can be accessed through the SAP CRM system. To view availability information, users must first log into the system and navigate to the “Availability” tab. From there, they can view a list of available products and services, as well as their current stock levels and delivery times. Tips & Tricks: When viewing availability information in SAP CRM, users should pay attention to the “Delivery Time” column. This column indicates how long it will take for a product or service to be delivered after an order is placed. This can help customers plan ahead and ensure that they receive their orders in a timely manner. Related Information: Availability information is closely related to inventory management in SAP CRM. Inventory management allows users to track stock levels and ensure that products are available when customers need them. It also helps users plan for future orders and manage their supply chain more efficiently.