What is subscription in SAP CRM-S4-SOM - S4CRM: Subscription Order Management?

SAP Term: subscription

• Component: CRM-S4-SOM

• Component Name: S4CRM: Subscription Order Management

• Description: An agreement between a customer and a service provider that allows the customer to use digital services offered by the provider for a specified period of time, after the customer signs up for them. A customer may be charged for the subscription service based on usage, and in the form of recurring and one-time charges.

Smart SAP Assistant

• Key Concepts: 
  Subscription is a type of order in SAP S4CRM that allows customers to purchase products or services on a recurring basis. This type of order is typically used for subscription-based services such as software-as-a-service (SaaS) or streaming services. The subscription order is created in the system and then managed over time, allowing customers to easily manage their subscriptions and make changes as needed.
  
  How to use it: 
  In SAP S4CRM, subscription orders are created and managed using the Subscription Order Management (SOM) component. This component allows users to create and manage subscription orders, including setting up payment plans, managing customer information, and tracking subscription usage. The SOM component also provides tools for managing customer relationships, such as customer segmentation and loyalty programs.
  
  Tips & Tricks: 
  When creating a subscription order in SAP S4CRM, it is important to ensure that all customer information is accurate and up-to-date. This will help ensure that customers are billed correctly and that their subscriptions are managed properly. Additionally, it is important to keep track of customer usage so that any changes to the subscription can be made quickly and accurately.
  
  Related Information: 
  For more information on SAP S4CRM Subscription Order Management, please refer to the official SAP documentation at https://help.sap.com/viewer/product/SAP_S4CRM_Subscription_Order_Management/en-US.