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Key Concepts: A marketing program is a set of activities and processes that are designed to promote a product or service. It includes activities such as advertising, public relations, promotions, and sales. It is used to reach out to potential customers and build relationships with them. How to use it: In SAP, the CRM-MKT Marketing Program component is used to create and manage marketing programs. It allows users to define the target audience, budget, and objectives of the program. It also provides tools for tracking the progress of the program and analyzing its results. Tips & Tricks: When creating a marketing program in SAP, it is important to set realistic goals and objectives. This will help ensure that the program is successful and that it meets its intended purpose. Additionally, it is important to track the progress of the program regularly in order to make adjustments as needed. Related Information: The CRM-MKT Marketing Program component is part of the SAP Customer Relationship Management (CRM) suite of applications. It can be used in conjunction with other CRM components such as Sales, Service, and Analytics. Additionally, it can be integrated with other SAP applications such as ERP and Business Intelligence.