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Component: CRM-MD
Component Name: Master Data
Description: When returning a core for which no entitlements exist, entitlements valid for a similar type of product can be applied instead.
Key Concepts: Substitute entitlement product is a feature in SAP CRM-MD Master Data that allows users to assign a substitute product to an existing product. This feature is useful when the original product is no longer available or when the user wants to replace it with a different product. The substitute product can be used in place of the original product in order to fulfill customer orders. How to use it: In order to use the substitute entitlement product feature, users must first create a substitute product in the SAP CRM-MD Master Data system. Once the substitute product has been created, users can assign it as a substitute for an existing product. This can be done by selecting the “Substitute Entitlement Product” option from the menu and then selecting the original and substitute products from the list of available products. Tips & Tricks: When assigning a substitute entitlement product, it is important to ensure that the substitute product is compatible with the original product. This will ensure that customers are able to receive the correct products when ordering from your company. Additionally, it is important to keep track of which products have been assigned as substitutes so that you can easily update them if needed. Related Information: For more information about using the substitute entitlement product feature in SAP CRM-MD Master Data, please refer to the official SAP documentation. Additionally, there are many online resources available that provide helpful tips and tricks for using this feature.