What is installed base in SAP CRM-MD - Master Data?

SAP Term: installed base

• Component: CRM-MD

• Component Name: Master Data

• Description: An individual hierarchy for an actual device, machine or system. An IBase can be used to group together all devices of a similar type for each customer. EXAMPLE All PCs that were sold to a particular customer.

Smart SAP Assistant

• Key Concepts: 
  Installed base is a term used in SAP CRM-MD Master Data to refer to the total number of products and services that have been installed or purchased by a customer. It is used to track the customer's usage of the products and services, as well as to provide insights into customer behavior. 
  
  How to use it: 
  Installed base can be used to track customer usage of products and services, as well as to provide insights into customer behavior. It can also be used to identify opportunities for upselling or cross-selling, as well as to identify areas where customers may need additional support or assistance. 
  
  Tips & Tricks: 
  When tracking installed base, it is important to ensure that all relevant data is captured accurately. This includes product and service information, installation dates, and any other relevant information. Additionally, it is important to regularly review the installed base data in order to identify any changes or trends in customer behavior. 
  
  Related Information: 
  Installed base is closely related to other SAP CRM-MD Master Data components such as customer segmentation, product catalogs, and pricing models. Additionally, it can be used in conjunction with other SAP tools such as analytics and reporting in order to gain further insights into customer behavior.