1. SAP Glossary
  2. CRM Leasing
  3. agency business


What is agency business in SAP CRM-LAM - CRM Leasing?


SAP Term: agency business

  • Component: CRM-LAM

  • Component Name: CRM Leasing

  • Description: A form of business in which an enterprise provides the following in the service of a third party: Brokerage Guarantees Centralized regulation transactions The enterprise is not directly involved in the contract of the partners, or plays only a supporting role. Agency business includes the following: Various types of purchasing associations Commerical establishments Centralized regulators Importers and exporters Collections agencies and credit card companies


Smart SAP Assistant

  • Key Concepts: 
    Agency business is a type of business model used in the CRM-LAM (CRM Leasing and Asset Management) component of SAP. It involves a third-party agent or broker who acts as an intermediary between the customer and the supplier. The agent or broker is responsible for negotiating the terms of the agreement, such as pricing, delivery, and payment terms. The agent or broker also handles the administrative tasks associated with the transaction, such as invoicing and collecting payments.
    
    How to use it: 
    In SAP, agency business is managed through the CRM-LAM component. This component allows users to create and manage contracts with agents or brokers, as well as track payments and invoices. It also provides tools for managing customer relationships, such as customer segmentation and loyalty programs. Additionally, it provides reporting capabilities to help users analyze their agency business performance.
    
    Tips & Tricks: 
    When setting up an agency business in SAP, it is important to ensure that all contracts are properly documented and that all parties involved are aware of their responsibilities. Additionally, it is important to monitor performance regularly to ensure that all parties are meeting their obligations. Finally, it is important to keep track of customer feedback to ensure that customers are satisfied with the services provided by the agent or broker.
    
    Related Information: 
    For more information on agency business in SAP, please refer to the official SAP documentation on CRM-LAM (CRM Leasing and Asset Management). Additionally, there are many online resources available that provide tips and best practices for managing agency business in SAP.
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