What is 'eligibility check' in SAP CRM-IU-DSM - Demand Side Management?

eligibility check - Overview

• Component: CRM-IU-DSM

• Component Name: Demand Side Management

• Description: A rule-based check defined for a specific program by a utility company to assess if a customer is eligible to participate in a program.

eligibility check - Details

• 
  Key Concepts: 
  Eligibility check is a feature of the SAP CRM-IU-DSM Demand Side Management component. It is used to determine whether a customer is eligible for certain services or products. The eligibility check is based on criteria such as customer type, location, and other factors. 
  
  How to use it: 
  The eligibility check can be used to quickly determine whether a customer is eligible for a particular service or product. To use the eligibility check, the user must enter the customer's information into the system. The system will then compare the customer's information to the criteria set by the user and determine if they are eligible. 
  
  Tips & Tricks: 
  When using the eligibility check, it is important to ensure that all of the customer's information is accurate and up-to-date. This will help ensure that the eligibility check is accurate and that customers are not denied services or products that they are eligible for. Additionally, it is important to review the criteria set by the user to ensure that it accurately reflects what services or products are available to customers. 
  
  Related Information: 
  The eligibility check feature of SAP CRM-IU-DSM Demand Side Management can be used in conjunction with other features such as customer segmentation and pricing optimization. Additionally, it can be used in combination with other SAP components such as SAP ERP and SAP HANA.