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Component: CRM-IU-DSM
Component Name: Demand Side Management
Description: An occurrence, such as an increased demand for energy, that generates an explicit request to activate the demand-response measure.
Key Concepts: A demand-response event is a type of event that is used in SAP's Demand Side Management (DSM) component of the Customer Relationship Management (CRM) module. It is used to manage the demand for energy by controlling the amount of energy that is consumed by customers. The event is triggered when the demand for energy exceeds a certain threshold, and it can be used to reduce the amount of energy being consumed or to shift the demand to a different time period. How to use it: The demand-response event can be used to manage the demand for energy in a variety of ways. It can be used to reduce the amount of energy being consumed by customers, or it can be used to shift the demand to a different time period. The event can also be used to provide incentives for customers to reduce their energy consumption. Tips & Tricks: When using the demand-response event, it is important to consider the impact that it will have on customer satisfaction. If customers are not satisfied with the changes that are made, they may choose to switch providers or take other measures to reduce their energy consumption. Additionally, it is important to ensure that the event does not cause any disruption in service or increase costs for customers. Related Information: The demand-response event is part of SAP's Demand Side Management (DSM) component of the Customer Relationship Management (CRM) module. Other features of DSM include load forecasting, load shifting, and peak shaving. Additionally, DSM can be used in conjunction with other SAP modules such as Supply Chain Management (SCM) and Enterprise Resource Planning (ERP).