What is document display in SAP CRM-IT - Telecommunications?

SAP Term: document display

• Component: CRM-IT

• Component Name: Telecommunications

• Description: Account balance screen area in the Interaction Center for Financial Customer Care. Document display is accessed by selecting an item from item display. It contains all items or documents that belong to the document selected in the document display.

Smart SAP Assistant

• Key Concepts: 
  Document display is a feature in SAP CRM-IT Telecommunications that allows users to view and manage documents related to their customer accounts. This feature enables users to quickly access and review documents such as contracts, invoices, and other customer-related documents. 
  
  How to use it: 
  To use the document display feature, users must first log into their SAP CRM-IT Telecommunications account. Once logged in, they can access the document display feature by navigating to the “Documents” tab. From there, they can view and manage documents related to their customer accounts. 
  
  Tips & Tricks: 
  When using the document display feature, it is important to remember that documents can be sorted by date or type. This makes it easier for users to quickly find the documents they need. Additionally, users can also search for specific documents using keywords or phrases. 
  
  Related Information: 
  The document display feature is just one of many features available in SAP CRM-IT Telecommunications. Other features include customer relationship management (CRM), customer service management (CSM), and sales force automation (SFA). All of these features are designed to help users manage their customer accounts more efficiently and effectively.