What is deduction request in SAP CRM-IPS - Public Sector?

SAP Term: deduction request

• Component: CRM-IPS

• Component Name: Public Sector

• Description: A potential trigger for the creation of a deduction plan. A deduction request can be made using different channels, for example, an event triggered by a decision-making process, or a manual application by a citizen or municipality.

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• Key Concepts: 
  A deduction request in SAP CRM-IPS Public Sector is a request for a deduction from an invoice. This deduction can be requested by the customer or the vendor, and is typically used when the customer has received an invoice that is incorrect or incomplete. The deduction request is then processed by the vendor, who can either accept or reject the request. 
  
  How to use it: 
  In order to create a deduction request in SAP CRM-IPS Public Sector, the customer or vendor must first log into their account. Once logged in, they can select the “Deduction Request” option from the menu. This will open a form where they can enter the details of the deduction request, such as the invoice number, amount of deduction requested, and any additional notes. Once submitted, the vendor will receive a notification and can then review and process the request. 
  
  Tips & Tricks: 
  When creating a deduction request in SAP CRM-IPS Public Sector, it is important to provide as much detail as possible. This will help ensure that the vendor can quickly and accurately process the request. Additionally, it is important to keep track of all requests and their status so that any discrepancies can be quickly addressed. 
  
  Related Information: 
  For more information on deduction requests in SAP CRM-IPS Public Sector, please refer to the official documentation provided by SAP. Additionally, there are many online resources available that provide helpful tips and tricks for using this feature.