What is unknown person in SAP CRM-IPS-ICM - Investigative Case Management?

SAP Term: unknown person

• Component: CRM-IPS-ICM

• Component Name: Investigative Case Management

• Description: A person whose first and last name are unfamiliar to the law enforcement agency.

Smart SAP Assistant

• Key Concepts: 
  Unknown Person is a term used in SAP CRM-IPS-ICM Investigative Case Management to refer to an individual whose identity is unknown. This could be a suspect in a criminal investigation, a customer whose identity is not known, or any other person whose identity is not known. 
  
  How to Use It: 
  Unknown Person can be used to refer to any individual whose identity is not known. This can be used in criminal investigations, customer service inquiries, or any other situation where the identity of an individual is not known. In order to use Unknown Person, the user must first identify the individual and then enter their information into the system. 
  
  Tips & Tricks: 
  When entering information for an Unknown Person, it is important to include as much detail as possible. This will help ensure that the individual can be identified and tracked if necessary. Additionally, it is important to keep track of any changes that are made to the Unknown Person's information over time. 
  
  Related Information: 
  SAP CRM-IPS-ICM Investigative Case Management also includes features such as suspect tracking, case management, and evidence management. These features can be used in conjunction with Unknown Person to help identify and track individuals whose identities are unknown.