What is 'interrogation record' in SAP CRM-IPS-ICM - Investigative Case Management?

interrogation record - Overview

• Component: CRM-IPS-ICM

• Component Name: Investigative Case Management

• Description: A document or digital media that can be used as legal evidence of information retrieved from an interrogation.

interrogation record - Details

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  Key Concepts: 
  Interrogation records are documents used in Investigative Case Management (ICM) within SAP Customer Relationship Management (CRM). They are used to store information about an investigation, such as the purpose of the investigation, the people involved, and the results. They can also be used to track progress and provide a timeline of events. 
  
  How to use it: 
  Interrogation records are created in ICM and can be accessed by authorized users. They can be used to store information about an investigation, such as the purpose of the investigation, the people involved, and the results. They can also be used to track progress and provide a timeline of events. 
  
  Tips & Tricks: 
  When creating an interrogation record, it is important to include all relevant information. This includes details about the investigation, such as the purpose, people involved, and results. It is also important to include a timeline of events so that progress can be tracked. 
  
  Related Information: 
  For more information on interrogation records in ICM, please refer to SAP's documentation on Investigative Case Management.