What is document in SAP CRM-IPS-ICM - Investigative Case Management?

SAP Term: document

• Component: CRM-IPS-ICM

• Component Name: Investigative Case Management

• Description: Contains information that is stored as document attributes name, last changed by, version, file name,... and the contents of a file Word, Excel,.... Documents are edited and managed in the investigation record for a case.

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• Key Concepts: 
  A document in SAP CRM-IPS-ICM Investigative Case Management is a digital representation of a physical document. It can be used to store and manage information related to an investigation, such as evidence, witness statements, and other relevant data. Documents can be created, edited, and shared with other users in the system.
  
  How to use it: 
  Documents can be created in SAP CRM-IPS-ICM Investigative Case Management by selecting the “Create Document” option from the main menu. This will open a new window where users can enter the document’s title, description, and other relevant information. Once the document is saved, it can be accessed from the main menu or from the “My Documents” section.
  
  Tips & Tricks: 
  When creating a document in SAP CRM-IPS-ICM Investigative Case Management, it is important to provide as much detail as possible. This will make it easier for other users to find and access the document when needed. Additionally, documents can be shared with other users by selecting the “Share” option from the main menu.
  
  Related Information: 
  For more information on documents in SAP CRM-IPS-ICM Investigative Case Management, please refer to the official documentation available on the SAP website. Additionally, there are several online tutorials and videos available that provide step-by-step instructions on how to create and manage documents in this system.