What is 'alias type' in SAP CRM-IPS-ICM - Investigative Case Management?

alias type - Overview

• Component: CRM-IPS-ICM

• Component Name: Investigative Case Management

• Description: Category of assumed or additional names that are used to conceal a person's true identity.

alias type - Details

• 
  Key Concepts: 
  Alias type is a feature in SAP CRM-IPS-ICM Investigative Case Management that allows users to assign an alias to a case. An alias is a unique identifier that can be used to quickly and easily identify a case. It can be used to search for cases, track progress, and provide quick access to information. 
  
  How to use it: 
  To assign an alias type to a case, users must first create an alias in the system. This can be done by selecting the “Create Alias” option from the menu. Once the alias is created, it can be assigned to a case by selecting the “Assign Alias” option from the menu. The alias will then be associated with the case and can be used to quickly and easily identify it. 
  
  Tips & Tricks: 
  When creating an alias, it is important to make sure that it is unique and easy to remember. This will make it easier for users to quickly identify cases when searching for them. Additionally, it is important to keep track of all aliases that have been created in order to avoid duplicates. 
  
  Related Information: 
  For more information on SAP CRM-IPS-ICM Investigative Case Management, please visit the official SAP website at https://www.sap.com/products/crm-ips-icm-investigative-case-management.html