What is activity in SAP CRM-IPS-ICM - Investigative Case Management?

SAP Term: activity

• Component: CRM-IPS-ICM

• Component Name: Investigative Case Management

• Description: A task that is performed by one or more employees of a law enforcement agency, and that contributes to the progress of an investigation.

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• Key Concepts: 
  Activity in SAP CRM-IPS-ICM Investigative Case Management is a type of task that can be assigned to a user or group of users. It is used to track the progress of an investigation and can be used to assign tasks, set deadlines, and track the status of the investigation. 
  
  How to use it: 
  Activities can be created in SAP CRM-IPS-ICM Investigative Case Management by selecting the “Create Activity” option from the main menu. This will open a form where you can enter the details of the activity, such as the title, description, assignee, deadline, and any other relevant information. Once the activity is created, it will appear in the list of activities for that investigation. 
  
  Tips & Tricks: 
  When creating an activity in SAP CRM-IPS-ICM Investigative Case Management, it is important to provide as much detail as possible so that users can easily understand what needs to be done. Additionally, it is important to set realistic deadlines for activities so that they can be completed in a timely manner. 
  
  Related Information: 
  For more information on activities in SAP CRM-IPS-ICM Investigative Case Management, please refer to the official documentation provided by SAP. Additionally, there are many online tutorials and videos available that provide step-by-step instructions on how to create and manage activities in this system.