What is 'eligibility' in SAP CRM-IC-RTD - Real-Time Decisioning?

eligibility - Overview

• Component: CRM-IC-RTD

• Component Name: Real-Time Decisioning

• Description: A statement that explains why a customer qualifies to receive an offer. Eligibility is determined by the closeness of the match between the attributes in the customer profile and those in the target profile.

eligibility - Details

• 
  Key Concepts: 
  Eligibility is a feature of the CRM-IC-RTD Real-Time Decisioning component of SAP. It allows businesses to quickly and accurately assess customer eligibility for products, services, and offers. This helps businesses make decisions quickly and efficiently, while also providing customers with a personalized experience.
  
  How to use it: 
  The Eligibility feature of the CRM-IC-RTD Real-Time Decisioning component can be used to quickly assess customer eligibility for products, services, and offers. This is done by collecting customer data such as age, income, location, and other relevant information. The system then uses this data to determine if the customer is eligible for the product or service.
  
  Tips & Tricks: 
  When using the Eligibility feature of the CRM-IC-RTD Real-Time Decisioning component, it is important to ensure that all customer data is accurate and up-to-date. This will help ensure that customers are accurately assessed for eligibility and that decisions are made quickly and efficiently.
  
  Related Information: 
  The Eligibility feature of the CRM-IC-RTD Real-Time Decisioning component is part of SAP's suite of customer relationship management (CRM) tools. Other features include lead management, customer segmentation, and analytics. These tools can be used together to provide businesses with a comprehensive view of their customers and help them make informed decisions about their products and services.